VMS operator

VMS operators must follow processes and work instructions when accessing data in the system, for example, when viewing video or exporting video, and so forth.

To be GDPR compliant, operators must have the following:

  • A general understanding of GDPR and the rules for data export
  • Training in GDPR

    Operators should have adequate training of the video surveillance system to ensure that the privacy and other fundamental rights of the subjects caught on the cameras are not intruded upon. They must be taught what the video surveillance policies define (for example, video evidence handout procedures), who to contact if in doubt (escalation point persons such as the supervisor or Data Protection Officer), and so forth (see Data protection training).

    For more information about GDPR for the VMS operator, see the Milestone GDPR Privacy Guide for VMS Operators and the Milestone GDPR e-learning for VMS Operators.