Recordings retention time and storage (explained)

The retention time defines how long the video recordings are stored in the system database. By default, the retention time is seven days. If you want to change the retention time or the maximum database size, contact your system administrator. When the retention time has passed, the recordings are deleted.

On the Live tab and the Investigate tab, you can play back video recordings not older than the number of days defined in the retention time settings.

If you want to prevent your recordings from being deleted, you must create an investigation on the Investigate tab. Once you create this investigation, you can play back, export, and download the videos even if the recordings have been deleted from the system database.