Prepare video export and download

"I want to download my investigation and show it to my security officer later. What do I do?"

You must have specific user rights to prepare a video export and download video. Follow your company policy when sharing video evidence.

On the Investigate tab:

1. Click .
2. Open your Investigations.
3. Click the investigation that you want to download.
4. Click .
5. If you want to prepare a video export package with audio included, select the Include audio in the package check box.

   By default, the check box is cleared.

   

6. Click Prepare to download the video in the format that you need.

   You can prepare a video export and download it later. In the prepared export, the video recordings may differ in number compared to the number of cameras that you have added to the investigation. The reason is that some of the cameras may not have existing recordings within the time span that you have specified.

   

7. Click Download to download the prepared video export.

   You will find your downloaded files in the download folder of your web browser.

The available video formats are:

Format	What can I do with it?
AVI package	Standard file format supported by most media players. Choose this if in doubt.
Database package	Download the data and the XProtect Smart Client – Player. You can only play the video in the XProtect Smart Client – Player.
MKV package	The recording camera chooses the codec to use. You can only play the video if you have the necessary codecs installed.