Server status (explained)

The Server status page provides information on whether your servers are able to send information to Milestone Customer Dashboard, and if they can, whether there are errors that your servers are reporting.

In order for a server to report its status information to Milestone Customer Dashboard, it must meet all of the following criteria:

  • Run an XProtect VMS product version 2014 R1 or later
  • Be an online XProtect VMS installation able to connect to the internet
  • Have an active Milestone Care Plus or higher subscription
  • Do not have an active Ignore all errors from this server error filter

Servers that meet all these criteria will have a Monitoring status of Monitored, and will report an Error state toMilestone Customer Dashboard.

Search for custom results using the data from any of the columns.

Filter results by a specific Monitoring status or Error state.

For more information about Monitoring statuses, see Monitoring status.

For more information about Error states, see Error state.